SERVICE PRODUCTS
Routine Maintenance
Minimal service for maximum efficiency and safety.
PAINT PROTECTION
Highest protection, amazing looks, increased aerodynamic efficiency.
TINTING
Less cabin heat, less energy consumption.
TYRE SERVICE
Tyre replacement, wheel balance and alignment for safety and range efficiency.
A/C SERVICE
System performance test, refrigerant, high efficiency filter and condenser service.
BYD gives you peace of mind with market leading warranty package.
SERVICE PLAN BENEFITS
SERVICE PLAN BENEFITS
FOR YOUR NEW BYD
Starting your new journey with Al-Futtaim BYD? Take advantage of our service contract packages, available when you purchase a new BYD.
Up to 5-year or 100,000 km plan.
Totally transferable when you sell your car.
SERVICE PLAN BENEFITS
SERVICE PLAN BENEFITS
FOR YOUR CURRENT BYD
Even halfway through your car ownership, you can choose one of many service contracts depending on your need.
2-, 3- or 4-year plan.
Totally transferable when you sell your car.
CAR SUPPORT
Select Type
Select Model
MY WARRANTY
BATTERY AND DRIVE UNIT LIMITED WARRANTY
The High Voltage Battery and Drive Unit in your vehicle are covered for a period of 8 years or 200,000 km, whichever comes first. The warranty covers battery capacity ≥ 70%.
BASIC VEHICLE LIMITED WARRANTY
Except listed below, as well as all kinds of fluids, your vehicle is covered for a period of 6 years or 150,000 km, whichever comes first.
OTHER PARTS LIMITED WARRANTY
The LED lamps, tire pressure monitoring module, suspension and ball joints in your vehicle, are covered for a period of 4 years or 100,000 km, whichever comes first.
The multimedia system, shock absorbers, dust boost, bushing or gaskets, release bearing, wheel bearing, PM2.5 tester, AC or DC charging port, USB charging connector in your vehicle are covered for a period of 3 years of 60,000 km, whichever comes first.
The 12V battery in your vehicle is covered for a period of 6 years or 150,000km, whichever comes first, except for Lead Acid battery, which has 1 year or 20,000km 12V battery warranty.
The wearing and consumable parts, including all kinds of filter elements, strainer meshes, button battery, brake pads, tires, wiper blades, bulbs, fuses, generic relays (without integrated control unit), in your vehicle are covered for a period of 6 months or 10,000 km, whichever comes first.
CUSTOMER TESTIMONIALS
FAQs
What warranty & maintenance terms do we have?
We recommend an initial service after the first year or 20,000 kilometers (whichever comes first). This service focuses on inspections and adjustments to ensure optimal performance. PHEVs typically require more frequent service intervals as they need maintenance every 10,000 kilometers or one year, whichever comes first.
What does EV and PHEV mean?
EV means Electric Vehicle and PHEV means Plug-In Hybrid Vehicle.
Where do I service my car?
It depends on your location. In major cities, we operate our own dedicated service centers, so you get direct, consistent support straight from our team. In more remote areas, we've partnered with AC Delco as an authorized sub-dealer to make sure, you're still covered under agreed terms and conditions, even outside the main city network.
When do I service my car?
All electric vehicles require periodic maintenance every 12 months or 20,000 kilometers, whichever comes first. For Plug-in Hybrid Electric Vehicles (PHEVs), maintenance is required every 10,000 kilometers or 12 months, whichever comes first.
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